Privacy Policy

We aim to process personal information responsibly and in accordance with the Protection of Personal Information Act, 2013 (“POPIA”), where applicable.

This Privacy Policy applies to all visitors, Users, and Providers who access or use the Site.

luvr.co.za is an advertising directory only.

We do not provide escort services, arrange meetings, offer booking tools, provide messaging, or process payments between Users and Providers.

Providers may pay fees to the Company solely for advertising and profile placement on the Site.

We may collect the following categories of information:

• Contact information (name, email address, phone number)

• Provider listing content (photos, descriptions, non-explicit promotional material)

• Advertising-related information (subscription tier, placement history, invoices for advertising fees only)

• Verification information (government-issued ID, selfie/age confirmation where required)

• Technical data (IP address, device/browser details, login and security logs)

• Reports and communications (support messages, takedown notices, safety complaints)

We process information to:

• Operate, maintain, and secure the Site

• Publish and manage Provider listings

• Verify Provider age and identity before allowing listings to go live

• Prevent fraud, impersonation, abuse, and unlawful use

• Moderate content for compliance (e.g., no explicit nudity, no minors)

• Respond to reports, takedown requests, and lawful authority requests

• Comply with applicable South African legal obligations

Providers may be required to submit government-issued identification to verify age and identity.

Verification documents are used only for compliance, fraud prevention, and platform safety.

ID documents are stored securely, access is restricted, and they are never displayed publicly.

Verification reduces risk but does not guarantee identity, intentions, legality, or safety of any person.

We retain personal information only for as long as necessary for:

• Operating the Services

• Safety and fraud prevention

• Legal compliance and dispute handling

Verification records may be retained only as long as reasonably required, then securely deleted or de-identified where feasible.

We may use cookies and similar technologies for:

• Authentication and session management

• Security and fraud prevention

• Analytics and performance monitoring

• Remembering user preferences

You can control cookies through browser settings. Disabling cookies may affect functionality.

Providers may choose to publish phone numbers or contact details in their listings.

If published, such information becomes publicly visible and may be copied or misused by third parties.

We are not responsible for third-party misuse of publicly displayed information.

We may disclose information only where necessary, including:

• To service providers assisting with hosting, verification, or security

• Where required by law, court order, or lawful authority request

• To investigate suspected exploitation, trafficking, fraud, or minors

We do not sell personal information.

We implement reasonable technical and organisational safeguards to protect personal information.

However, no system is 100% secure, and you use the Site at your own risk.

Subject to applicable law, you may request:

• Access to personal information we hold

• Correction of inaccurate information

• Deletion where legally permissible

Requests can be made to: info@luvr.co.za.

We may update this Privacy Policy from time to time. Continued use constitutes acceptance of the updated Policy.